Michelle has spent 30+ years helping organizations navigate the kind of change that doesn’t come with a clear roadmap. Working across governments, global NGOs, and mission-driven institutions in 18 countries, she’s built a practitioner’s understanding of what it takes to shift culture, align strategy, and strengthen capacity for lasting change. developed a practitioner’s fluency for what actually moves people — and what doesn’t.

Her work spans strategic planning, organizational development, facilitation, and change management, but what ties it together is a human-centered instinct: she starts by listening, designs with the people who have to live the solution, and builds internal capacity so momentum doesn’t collapse when the engagement ends. She draws on behavioral science, human-centered design, and decades of qualitative practice — interviews, focus groups, co-creation processes — to surface what’s really going on before proposing what should happen next.

Beyond the room, Michelle works as a coach, mentor, and thought partner for leaders navigating institutional complexity — the kind of work that happens in conversations, not deliverables. She’s served as an advisor, director, and strategic partner across organizations including PATH, USAID, Jhpiego, JSI, the UN Foundation, and the University of California, Santa Cruz, with 14 years of on-the-ground experience in sub-Saharan Africa.

She knows that most change initiatives don’t fail for lack of a good strategy. They fail because the people piece wasn’t taken seriously. That’s the work she’s here for